Reference

Terms and Conditions Governing Your spinlucky Account

These Terms and Conditions set out the contract between you and spinlucky when you open and use an account on spinlucky.im.

Applies to all account holdersCovers deposits via UPI, Paytm, PhonePeSubject to local law where you access the siteUpdated when policy changes are made

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Who These Terms Apply To and How

spinlucky Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms apply to every person who registers an account on spinlucky.im. Access to and use of the platform depends on local law in your region; it is available only where permitted by the laws that apply to you. By completing account registration, you confirm that

1
your use is lawful in your jurisdiction. Each account is personal — you may not transfer, share, or allow another person to operate your account. Transactions made via UPI, Paytm, and PhonePe are subject to these Terms as well as the policies of the respective payment
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service. spinlucky reserves the right to suspend or terminate accounts that breach these Terms, and to withhold pending balances pending investigation where fraud or policy violations are suspected.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about these Terms, need clarification on a specific clause, or want to raise a dispute, our support team is here to…

POLICY AND ACCOUNT CONDUCT

How We Handle Your Account Under These Terms

spinlucky manages accounts, data, and balances according to a set of practices that we keep consistent across all account holders.

Account Data Handling

We collect only the data needed to run your account and verify transactions. Your personal details are stored on secured servers and are not sold to third parties. You can request a copy of your stored data via our support email at any time.

Cookie Policy

Cookies on spinlucky.im track session state and preferences so the lobby remembers your settings. You can adjust cookie permissions through your browser. Disabling functional cookies may affect how certain lobby features behave during your session.

Account Security

We enforce two-factor verification at login and flag unusual access patterns for review. If we detect a sign-in from an unrecognised device, we require you to confirm identity before allowing wallet or withdrawal actions to proceed.

Data Retention

Account records, transaction logs, and correspondence are retained for the period required by applicable regulations and then securely deleted. Closed accounts retain minimal data for legal compliance; full deletion requests are assessed individually.

Who to Contact for Changes

To update personal details, request a data correction, or ask about our retention schedule, contact support via live chat or email. We aim to complete verified update requests within 3 business days of receiving the necessary confirmation from you.

Requesting Account Changes

Account closures, name corrections, and linked-payment updates each follow a documented process. Raise the request through live chat or email, and a support agent will walk you through the verification steps required before any change is applied.

Common Questions About spinlucky Terms and Conditions

These questions cover the clauses and processes that account holders ask about most. If your question is not here, reach out via live chat or email and we will give you a written answer specific to your situation.

We update these Terms when our policies or legal obligations change. When we do, we post a notice on spinlucky.im and send an email to your registered address. Continuing to use the platform after a notice means you accept the revised Terms.

If we suspend your account for a Terms breach, your balance is held while we investigate. If the investigation finds no fraud, accessible funds are returned to the UPI, Paytm, or PhonePe account you used for deposits, within the timeframes stated in our withdrawal policy.

These Terms permit one account per person. Duplicate accounts detected through identity or payment verification are merged or closed. Any balance in a duplicate account is transferred to the primary account before the duplicate is removed from the system.

Start a written dispute by emailing support with your account reference and a description of the decision you are contesting. We log all disputes and provide a written outcome within 5 business days. Unresolved matters can be escalated under the process described in the dispute clause.

Access to spinlucky.im is subject to local law in your region and is available only where that law permits. These Terms require you to confirm your eligibility at registration. We verify identity documents when local regulations or risk indicators make verification necessary.

All wallet transactions are governed by both these Terms and the rules of the payment service you use. UPI and Paytm deposits clear to your account balance once confirmed by the payment network. Withdrawals undergo identity verification before funds are released to your linked payment method.

You have the right to request a copy of the personal data we hold on you, ask for corrections to inaccurate records, and request deletion once your account is closed subject to legal retention requirements. Submit all data requests through support email with your account reference.

Terms and Conditions Governing Your spinlucky Account

How to Reach Us About These Terms

How We Handle Your Account Under These Terms

Account Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact for Changes

Requesting Account Changes

Common Questions About spinlucky Terms and Conditions

01 Do these Terms change, and how will I know when they do?

02 What happens to my account balance if my account is suspended under these Terms?

03 Can I have more than one account on spinlucky.im?

04 How do I formally dispute a decision made under these Terms?

05 Are there age or location rules set out in these Terms?

06 How do these Terms affect deposits and withdrawals via UPI, Paytm, or PhonePe?

07 What data rights do I have under these Terms?

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